Owners: Don & Kim Spickler
Hounds Hunting Supplies
11637 Redstone Ridge Road
Hesston, Pa 16647
Phone Number: 814-627-2316
Refund and Exchange Policy
Your satisfaction is very important to us. If you need to return a product please send the unused product to us in its original packaging (if applicable) within 30 days. Include your sales receipt and a contact phone number and tell us in writing exactly what is wrong with it and what you want different. Once we receive the product we will issue an exchange or refund, which ever you prefer. Shipping is nonrefundable unless the product is defective. If the product is not defective and you wish to exchange please include a check or money order for shipping the new item back to you. The shipping cost is listed on you original sales receipt.
If the product is a special order or has a personalized name plate attached to it, the product is nonreturnable unless it is defective or we were at fault.
If you are not satisfied with your product or it is in some way defective please call us at 814-627-2316 to notify us that the product is on its way back. If you have any questions please feel free to contact us as we want to make sure that you are happy with your product and service.